Our privacy policy

At OPTIS, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Shopify apps and services.

1. Information We Collect

We may collect the following types of information:

  • Store Information – such as your Shopify store name, store URL, and contact email when you install our app.

  • Usage Data – including how you use our app, feature interactions, and analytics to improve app performance.

  • Customer Data (if applicable) – limited data related to your store’s customers, only as necessary to deliver the app’s functionality (e.g., displaying product options, color swatches, or referral tracking).

2. How We Use the Information

We use your data to:

  • Operate and maintain our app

  • Provide customer support and respond to your inquiries

  • Improve app performance and user experience

  • Communicate updates, bug fixes, or new features

  • Comply with legal obligations

We never sell or share your data with third parties for marketing purposes.

3. Data Storage and Security

All data is stored securely using Shopify’s infrastructure and other trusted service providers. We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure.

4. Data Retention

We retain your data only as long as necessary to provide our services. When you uninstall the app, we automatically delete store-related data within a reasonable period unless legally required to retain it.

5. Third-Party Services

Our app may use third-party services such as Shopify APIs or analytics tools. These services operate under their own privacy policies.

6. Your Rights

You have the right to:

  • Access or request deletion of your store data

  • Withdraw consent or uninstall the app anytime
    To exercise your rights, contact us at [email protected].

7. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of our app after any updates means you agree to the revised terms.

Talk To
OPTIS Team

We’re here to help with any questions about our Shopify apps, integrations, Product page customization service or partnership opportunities.

  • 1-on-1 consultation on your requirements to find the best solution for you
  • Live demo based on your business to explore our product features
  • Answer all of your questions
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